Search
Euro
EN

Conditions of Use

1. Introduction

Welcome to our online store!

The general terms of sale referred to (hereinafter "General Terms") have the sole purpose of determining the conditions of sale between each user of the mytechmarket.gr website (hereinafter referred to as "Customer" or "You") and the merchant mytechmarket.gr of the company "PARARAS VASILIOS", which has its corporate headquarters at Orfanidou 31, 11142, Ano Patissia, VAT number 156245204, GEMI number 180468101000, DOU KEFODE ATTICA (hereinafter referred to as "3D Probject"). These general terms of sale are the only applicable ones and replace any other terms, except in cases where there is a written and clear exception. 3D Probject may occasionally modify certain provisions of its general terms. Therefore, it is necessary to refer to them each time you visit the mytechmarket.gr website (hereinafter "Website" or "Site"). By confirming your order, you fully accept the general terms of sale after reading them. By connecting to the website, you accept the General Terms and the Terms of Use described.

2. Acceptance of the Terms of Use

The use of our online store is exclusively for adults and requires acceptance of all the following terms and conditions. Therefore, if the user disagrees with any or all of the terms of use of this website, it is preferable to refrain from using it; otherwise, it is presumed that they have accepted all the terms and conditions of operation. 3D Probject's primary goal is to provide the best possible service and customer satisfaction. This can only be achieved by cultivating a climate of trust between the customer and our company. For us, the customer should always be informed and secure. Therefore, we consider it our duty to inform our customers about the following issues.

3. Provided Information and Products

3D Probject is committed to the quality, completeness, and accuracy of the information presented on its website, mytechmarket.gr, both regarding the exact details displayed and the services provided by its online store. The company, in good faith, is not responsible or bound for any errors due to oversight during the entry of electronic data into the store.

All our products are made using 3D printing. We provide detailed descriptions and images of the products, which may slightly differ from the final product due to the nature of the printing process.

4. Limitation of Liability

mytechmarket.gr is not liable to users/customers for damages that may arise from the execution or non-proper execution of their order, unless this is due to its exclusive fault.

5. Intellectual Property Rights

All content on mytechmarket.gr, including trademarks, logos, images, graphics, photos, designs, texts, videos, etc., constitutes the intellectual property of the company "PARARAS VASILIOS" and is protected under the relevant provisions of Greek law, European law, and international conventions. Any copying, transfer, or creation of derivative work based on this content or misleading the public regarding the actual provider of the website's content is prohibited. Reproduction, re-publication, uploading, announcement, distribution, transmission, or any other use of the content in any way or by any means for commercial or other purposes is only permitted with the prior written consent of "PARARAS VASILIOS" or any other holder of its intellectual property rights. The names, images, logos, and distinguishing marks representing mytechmarket.gr or third parties and their products or services are exclusive trademarks of "PARARAS VASILIOS" or third parties and are protected by the relevant trademark laws. Their appearance on the mytechmarket.gr website should not in any way be construed as a transfer or grant of a license or right to use them.

6. Security of Personal Data – Electronic Transactions

The company "PARARAS VASILIOS" acknowledges the importance of personal data security and electronic transactions and has taken all necessary measures with the latest and most advanced methods to ensure the maximum possible security. The management and protection of the user's/customer's personal data on mytechmarket.gr are subject to the terms of this section and the relevant provisions of Greek law for the protection of individuals from the handling of personal data, as amended by the decisions of the Personal Data Protection Authority, P.D. 207/1998 and 79/2000, and Article 8 of Law 2819/2000, as well as the relevant provisions of European law. The user's/customer's information (name, profession, email address, home address, landline phone, mobile phone, etc.) and the transactions of mytechmarket.gr customers are confidential, as in typical commercial transactions. By providing their details for transactions on mytechmarket.gr, users/customers consent to the processing of these personal data for the purpose of facilitating and processing the transaction and the transfer of these details to recipients who are specifically identified as employees and agents of mytechmarket.gr for the completion of the contract. All documents and electronic data exchanged between the parties in the context of the sale will be kept by mytechmarket.gr. The user/customer can access them if desired.

The stored information may be disclosed to the competent judicial, police, and other administrative authorities upon legal request, in accordance with the applicable legislative provisions. The user/customer has the right to information and objection as provided in Articles 11 to 13 of Law 2472/1997. Furthermore, the existence of the right of access and objection under Articles 12 and 13 of Law 2472/1997 is hereby notified. By accepting these terms, the user/customer explicitly consents to the processing, transmission, and sending of their personal data to third parties (lawyers, collection agencies, banks) in case of default, solely for the purpose of collecting the amount due to the company for the sale of its products.

The security of mytechmarket.gr transactions with users/customers is ensured by the following methods:

  • User/Customer Identification Codes: The identification codes used for user/customer identification are two: the Login Code (Username) and the Personal Secret Security Code (Password), which, when entered, provide users/customers with secure access to their personal data. Users/customers are allowed to change their Personal Secret Security Code (password) whenever they wish for added security. The only person who has access to their details is the user/customer, through the above codes, and they are solely responsible for maintaining their confidentiality from third parties. In case of loss or leakage, the user must immediately notify mytechmarket.gr, otherwise, mytechmarket.gr is not responsible for the use of the secret code by unauthorized persons. mytechmarket.gr does not disclose or publicize the personal data and information entrusted to it by users/customers in any way. Personal data provided to mytechmarket.gr upon registration as a member of a user/customer is used exclusively for the execution of their transactions. All information is encrypted and stored securely.

  • Encryption - Ensuring Privacy of Personal Data Transmission: Encryption is essentially a way of encoding the information until it reaches the designated recipient, who will be able to decode it using the appropriate key. From the start to the end of the connection (online session) with mytechmarket.gr, all information and personal details of the user/customer are encrypted using a 128-bit key. That is, every time the user/customer sends information to the system, the browser encrypts it first, and then it is sent to the system. The system of mytechmarket.gr decrypts the information using the same key (predefined at the start of the user's/customer's connection with the service) and processes it. mytechmarket.gr's systems send information to the user/customer following the same encryption process.

7. Controlled Access (Firewall)

Access to the mytechmarket.gr systems is controlled by a firewall, which allows the use of specific services by customers/users while prohibiting access to systems and databases containing confidential information of mytechmarket.gr.

8. Recording of Purchasing Interests – Offers – Competitions

The administrators of mytechmarket.gr may use the details of purchased goods and services to record the purchasing interests of the buyer and make new offers, unless the user/customer requests not to receive such offers. The purchasing interests of the user/customer will never be disclosed to third parties. Communication and notification of offers, as well as any purchase proposal from the company, will be made by any appropriate means to the contact details provided by the customer and will be discontinued at any time upon written request from the customer on the company's related website.

9. Links to Other Websites ("Links")

mytechmarket.gr may include links to other websites that are not controlled by the administrator of this website but by third-party entities (natural or legal persons). In no case is the administrator of this website responsible for the privacy policies followed by these third parties.

10. Order Process

To place an order, the following method is provided:

  • via the internet on our online store: mytechmarket.gr, 24 hours a day, 7 days a week.

During the purchase and completion of the order, the user/customer is guided step by step by the system's automatic instructions. The order will be archived. Upon completion of the order, a confirmation email will be sent to the user/customer verifying the receipt of the order. Additionally, mytechmarket.gr has the right to contact the user/customer by phone to confirm the order. If an error occurs during the order execution due to mytechmarket.gr's fault, it is obliged to rectify the error. In any case, the user/customer will have the opportunity to review and correct the order before finalizing it.

11. Prices of Sold Products

The prices listed next to each product as the final price include the applicable VAT. Shipping costs are not included in the listed prices. The total cost (including shipping fees) is confirmed during the order completion.

mytechmarket.gr reserves the right to modify the prices of its products at any time, depending on market conditions and other factors affecting the price, but is committed to applying the prices listed on the Website at the time of order.

12. Payment Method

The payment for products from mytechmarket.gr can be made through the following alternative payment methods:

  • By credit or debit card charge: The charge on the credit or debit card occurs on the day the shipping process for the ordered products begins.

  • By bank deposit: The order can be paid by depositing the corresponding amount into the following bank account of Piraeus Bank, IBAN: GR3801721470005147114160384, or National Bank, IBAN: GR6501106100000061000315426, Beneficiary: PARARAS VASILIOS.

  • All our products are made to order and customized according to the customer's preferences. Therefore, these orders are considered unique and COD payments are not accepted.

  • The shipping cost is €2.5 for orders throughout Greece, regardless of order volume or destination, exclusively via the BoxNow service and provided there is an available locker that can serve the customer. In the event that no BoxNow locker is available, shipping will be carried out via DHL at a cost of €11 for deliveries within Greece as well as for deliveries to the rest of Europe.

13. Availability

All our products are made entirely to order. Due to this process, no products are available in stock. Each order is executed according to the customer's requirements, which may affect delivery times depending on the size and complexity of the order.

14. Delivery Method and Costs

mytechmarket.gr uses courier services for the safe and fast delivery of products within Greece. The shipping costs are borne by the customer, included in the order, and determined based on weight per kilogram as well as the distance, especially for remote or hard-to-reach areas. For islands and hard-to-reach destinations, the shipping cost is €12. The "hard-to-reach" status of a destination is determined by the courier company and is not a decision of mytechmarket.gr.

15. Delivery Dates and Times

Products for delivery will arrive at the location specified by the customer within 72 hours of completing the order, unless a case under Article 14 above applies or the order needs to be delivered to an island or hard-to-reach area.

16. Order Delay

An order may be delayed if communication with the customer via phone and/or email is not possible (e.g., if there is an issue with the order or payment due to incorrect information provided). Delays may also occur during extreme weather events, strikes, or other force majeure events that may affect the transportation and delivery of the order. In such cases, mytechmarket.gr will contact the customer to inform them and ask whether they would like the order delivered without the product in question or propose an alternative.

17. Checking the Condition of Products

All customers are required to unpack (without damaging the packaging) and check the items, notifying mytechmarket.gr of any defects of the received product on the same day of delivery or at most within one business day. After this period, the items are considered to have been received in perfect condition.

18. Product Returns – Replacement

If the order is incorrectly fulfilled (e.g., incorrect product delivered by type or quantity, or damaged packaging), the customer must refuse to accept the product and request its return, in consultation with mytechmarket.gr, on the same day or at most the next business day after receipt. After this period, the order is considered properly executed, and the products are accepted unconditionally. Products must be returned in the condition they were received. If they are not returned within the specified time, mytechmarket.gr may refuse the return and reject the replacement. All returns must include all accompanying documents (e.g., invoice, delivery note, receipts) and the complete packaging. The return method and product replacement will be agreed upon orally between the customer and mytechmarket.gr. If the products are returned damaged or incomplete, mytechmarket.gr has the right to seek compensation from the customer, the amount of which will be determined by the condition of the products. In any case of refund to the customer, this will be done by canceling the credit card charge or by depositing the amount into the customer’s bank account, minus shipping costs and any compensation owed to mytechmarket.gr as mentioned above. Under no circumstances can the compensation amount exceed the cost of the order. This condition does not apply to phone orders or cases where the products are collected from the store as mentioned above under Article 13.

Right of Withdrawal (for e-shop orders)

As specified by law, the consumer has the right of withdrawal, allowing them 14 calendar days from the purchase to return the product for any reason and request replacement or a refund. The necessary condition for exercising the right of withdrawal is that the products must be returned in the condition and quantity they were shipped, without opening the packaging.

19. Submitting Complaints

If the user/customer is dissatisfied with the fulfillment of the order or for any other reason related to mytechmarket.gr, they have the right to submit a written complaint to mytechmarket.gr within ten (10) days from the occurrence of the issue via:

Email: [email protected]

20. Sending Informational Emails to the User/Customer (Newsletter)

The user/customer of the website can submit their name, email address, and age to receive informational emails (newsletters) from mytechmarket.gr. The emails will refer to offers and possibly new products.

21. Contact with mytechmarket.gr

The user/customer can contact mytechmarket.gr via email, following the "Contact" section on the website and completing the special message form.

22. Applicable Law – Jurisdiction

This Agreement is governed by European and Greek law, particularly legislation regulating electronic commerce, distance selling, intellectual property protection, and consumer protection.

In case of a dispute regarding these terms of use between the user/customer and mytechmarket.gr, the customer must contact mytechmarket.gr within ten (10) days of the relevant events before taking any legal action. Failure to comply with this term constitutes a violation of a significant contractual term between the user/customer and mytechmarket.gr.

The competent court for resolving any dispute arising from the use of mytechmarket.gr or related to the interpretation or application of these terms of use or arising from them, once accepted, will be the Athens Courts.